Privacy Policy

1. Introduction

rugburg (“we,” “us,” “our” or “Company”) is committed to protecting the privacy and personal data of individuals (“you”, “your”, “User”) in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other relevant legislation in India.

2. Scope

This Privacy Policy applies to personal data collected through:

  • Our website and online platforms
  • Customer inquiries and communications
  • Business and supply chain interactions
  • Marketing, sales, and promotional activities

3. Definitions

Personal Data: Any information relating to an identified or identifiable person.

Sensitive Personal Data: Personal data classified as sensitive under applicable law.

4. Personal Data We Collect

  • Identity & Contact Data: Name, address, email, phone number
  • Transaction Data: Orders, invoices, payments, communication records
  • Online Data: IP address, browser type, cookies (if applicable)

5. Purpose of Data Processing

  • To respond to inquiries and fulfill orders
  • To manage customer and business relationships
  • To comply with legal obligations
  • For marketing and promotional communication (with consent)
  • To improve website functionality and services

6. Legal Basis for Processing

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

7. Disclosure of Personal Data

We may share personal data with employees, service providers, logistics partners, and regulatory authorities when legally required. We do not sell personal data.

8. Cross-Border Data Transfers

Personal data may be stored or processed outside India. Appropriate safeguards will be ensured as per applicable law.

9. Data Retention

We retain personal data only as long as necessary for business and legal purposes.

10. Data Security

We use appropriate technical and organizational security measures to protect personal data.

11. User Rights

  • Access and correction of personal data
  • Withdrawal of consent
  • Request deletion or restriction
  • Lodge complaints with authorities

12. Cookies

Our website may use cookies for analytics and functionality. You can manage cookies through browser settings.

13. Policy Updates

This Privacy Policy may be updated periodically. Updates will be posted on this page.

14. Contact Information

rugburg
Khamaria, Bhadohi, Uttar Pradesh – 221306
Email: Business@rugburg.com